Return
It is possible that you want to return an order. Whatever the reason, you have the right to cancel your order up to 14 days after receipt without giving reasons.
You have the right to cancel your order up to 14 days after receipt without giving a reason. After withdrawal you have 14 days to return your product. You will then receive the full order amount including shipping costs. Only the costs for returning your house to the webshop are for your own account, consult the website of your carrier for the exact rates.
If you use your right of withdrawal, the product with all accessories supplied and - if reasonably possible - will be returned to the entrepreneur in the original condition and packaging.
To exercise this right, please contact us via info@fleursupreme.nl. We will then refund the order amount due within 14 days of the registration of your return, provided that the product has already been received in good order.
Fresh flowers, plants and bouquets are limited and therefore cannot be returned. The right of withdrawal therefore does not apply. The sale is therefore final after successful payment.
Return conditions
Register your return by sending an email to info@fleursupreme.nl. State the order number in the e-mail.
The ordered products must be returned within 14 days to claim a refund. The return costs are for your own account.
We only accept returns if they are returned in its original condition including labels and in the original packaging. Damaged and/or used items are refused and returned.
You are responsible for the return shipment. We recommend sending the products with Track & Trace and storing the Track & Trace code in a safe place.
Return address
Before sending your goods, you must first register your return by sending an e-mail to info@fleursupreme.nl.
The return address is:
Fleursupreme
Red Ring 31st
1566 HR Assendelft
The Netherlands
You have the right to cancel your order up to 14 days after receipt without giving a reason. After withdrawal you have 14 days to return your product. You will then receive the full order amount including shipping costs. Only the costs for returning your house to the webshop are for your own account, consult the website of your carrier for the exact rates.
If you use your right of withdrawal, the product with all accessories supplied and - if reasonably possible - will be returned to the entrepreneur in the original condition and packaging.
To exercise this right, please contact us via info@fleursupreme.nl. We will then refund the order amount due within 14 days of the registration of your return, provided that the product has already been received in good order.
Fresh flowers, plants and bouquets are limited and therefore cannot be returned. The right of withdrawal therefore does not apply. The sale is therefore final after successful payment.
Return conditions
Register your return by sending an email to info@fleursupreme.nl. State the order number in the e-mail.
The ordered products must be returned within 14 days to claim a refund. The return costs are for your own account.
We only accept returns if they are returned in its original condition including labels and in the original packaging. Damaged and/or used items are refused and returned.
You are responsible for the return shipment. We recommend sending the products with Track & Trace and storing the Track & Trace code in a safe place.
Return address
Before sending your goods, you must first register your return by sending an e-mail to info@fleursupreme.nl.
The return address is:
Fleursupreme
Red Ring 31st
1566 HR Assendelft
The Netherlands